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Legal disclosure
Specified Commercial Transactions Act Disclosure
This page lists the statutory disclosure items for IJBA Verify, operated by 国際ジュエリーブランド流通協会株式会社.
Disclosure
Operator information and transaction terms
The following items are disclosed under Article 11 of Japan's Specified Commercial Transactions Act.
- Seller
- 国際ジュエリーブランド流通協会株式会社
- Operations manager
- 代表取締役 鈴木 彦文
- Address
- 〒110-0015 東京都台東区東上野二丁目10番2-301号
- Telephone
- 050-3561-6321
- info@ijba-ai.com
- Antique dealer license
- Tokyo Metropolitan Public Safety Commission No. 306602519079
- Service fee
- Online verification (per item, tax included): Bags ¥3,300; all other items ¥1,100. Individual customers pay half price for their first 10 items (Bags ¥1,650; other items ¥550). Watches are not accepted at this time. Hermès and Chrome Hearts are not accepted until their pricing is published. Lab verification (physical inspection) is in preparation.
- Additional charges
- No fees other than the verification fee. A ¥110 (tax incl.) administrative fee applies only if requested additional photos are not submitted within 3 days.
- Payment method
- Bank transfer (credit card payment in preparation)
- Payment timing
- Invoiced after the verdict (authentic / counterfeit) is issued. No charge if the result is inconclusive.
- Service timing
- Online verification: we notify you of the result within 3 days of receiving your photos (as soon as the same day) and issue a digital certificate when the item is judged genuine. If we ask for additional photos, the 3 days run from when we receive them.
- Returns and cancellation
- Free cancellation from your account before an authenticator starts (status: received). No cancellation or refund after work starts or after the certificate is issued. See the Refund & Cancellation Policy
- Quality guarantee
- If a recheck within 90 days of issuance confirms a misjudgment, we compensate up to ¥3,000,000 based on proof of purchase. See the Misjudgment Compensation Policy